Frequently Asked Questions
Q. How do I contact you?
A. You can reach us by Email to: help@justsharper.com,
Q. What is your policy on returns?
A. We are confident you'll be happy with your product but if you are not contact us for a Return Authorization # and refer to Shipping Policies under Return Policies.
Q. What forms of payment do you accept?
A. We accept VISA, MASTERCARD, and PAYPAL.
Q. Are your knife sharpeners electric?
A. No, they are non electric hand tools.
Q. When will my order be shipped?
A. Usually your order will be shipped within 24 hours.
Q. How much does shipping cost?
A. Shipping cost vary according to the service provided. UPS Ground 4-5 day $8.00, UPS Three Day Air $15.00, UPS Second Day Air $20.00, UPS Next Day Air Saver $35.00, U.S.P.S. Express International Air $35.00, U.S.P.S. Priority 4-5 Day Air $8.00, UPS Standard -Canada Only $20.00
Q. How are orders shipped?
A. Orders can be shipped UPS Ground, Fed EX, USPS, or DHL. Unless otherwise specified, orders will be shipped by standard UPS Ground and Insured.
Q. Do you ship Internationally?
A. Yes. We generally offer only one service for international shipping - U.S.P.S. Express Mail for $35.
Q. Is my purchase final?
A. No, not by any means. Refer to our RETURN POLICIES
Q. When do you charge my card?
A. Usually cards are charged within 2 days of your purchase.
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